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Office Manager - DL Price Investigations - San Francisco, CA Coordinated activities of investigators in the field. Wrote, edited, and corrected reports based on confidential information, translated field notes into concise, readable prose, and transcribed statements. Performed on-line database and Internet research. Handled sensitive and confidential information. Designed company brochures, letterhead, business cards, newsletters, and other documentation as needed. Produced, reviewed and edited videotapes. Maintained office computer systems and network. Provided administrative support, supervised and instructed office staff. 11 years.
Executive Assistant - Highland Technology - San Francisco, CA Responded to inquiries from publishers and potential customers. Prepared shipping documentation and managed office operations, ordered supplies, fielded calls, maintained databases and hard files. Edited, corrected and printed technical manuals for VME/VXI waveform generators, timing modules, pulse & delay generators, controllers, and other products. Assisted the Vice President with print and online marketing materials, performed web research. Supervised maintenance staff. 3 years.
Administrative Assistant - Virginia Commonwealth University - Richmond, VA
Wrote, edited, corrected, and revised instructional materials for the Coordinator of Residence Education. Assisted with educational programs. Maintained housing office, basic office management, and billing. Exercised judgment handling emergency situations when other staff members were not available. 6 years.
Education
Southwest Virginia Community College - Richlands, Virginia - Associate of Arts - Music
Longwood College - Farmville, Virginia - Bachelor of Music Education
San Francisco State University - San Francisco, California - Currently enrolled in Technical & Professional Writing Program

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